PayPal is the best online payment system that took the international payment solution to another level. With over 300 million users, PayPal is moving the payments online with the reputation of maximum security. PayPal cannot make sure that every purchase online is under a legit transaction, but you can hope and rely on them if you get scammed. If you face any trouble while shopping online and get scammed after paying, you can dispute a chargeback.
PayPal’s buyer’s protection scheme will have your back if you get scammed after a purchase. You may think you’re getting a full-proof online shopping experience; well, it may not be quite the same! The refund policy has its limitations because PayPal is also aware of fraud buyers and customers who make false claims. Stick to the article to know how Does PayPal refund money if scammed and when you’re eligible to file a refund.
Does PayPal refund money if scammed?
There are so many scams practiced online while using PayPal as the payment method for the purchases. If you get scammed or make a wrong payment on PayPal payment, you have different methods to get the money back. The most common one is the wrong payment, which you can easily cancel and make it right next time. In some cases, you may look forward to the return policies your seller provides with the product to get the money back.
However, in the worst-case scenario, you may get scammed after purchasing something with your PayPal account. PayPal takes its buyer’s protection scheme seriously; it may take some time and some fees, but you’ll get your money back. However, if the claim doesn’t fall into legit classifications, you cannot hope to get it, such as sending to friends and family.
How to get a refund on PayPal if scammed?
If you use PayPal to pay for buying goods or services online, you might get scammed unless you know how to face it. Here is how does PayPal refund money if scammed buyers put a refund claim and the things you must know about it:
Shop with confidence
PayPal offers a buyer’s protection scheme that says you can shop with confidence where you’ll get a chance to dispute. The scheme works for the buyer’s protection so that the sellers cannot go untouched for the wrong sale. If you get a product that doesn’t match the seller’s description, you can file a dispute within 180 days of the purchase.
Another example could be a ticket that got canceled after the purchase, but the money didn’t come back to your account. The “Shop with confidence” option will cover you up to $20,000 for each item, including the shipping costs. All you have to do is, pay with PayPal for the product or service and have a good standing for the account.
Know when you can file a dispute
You’re shopping with confidence doesn’t mean that you can file a dispute for every problem you have with your purchase. The “Buyer’s protection scheme” of PayPal covers some specific items and situations where PayPal will give your money back from the seller’s account. There are two situations when you can file the dispute:
If you don’t get a product as the seller described it on the selling page. In this case, you will select the “Significantly Not as Described” option to claim the seller’s refund. Another option is, if you don’t get the item in the first place, you have to select the “Item not received” option to claim it.
Ask the seller first
Before you file a dispute to PayPal, you must contact the seller with the issue and ask for a refund to get your money back. If the seller doesn’t agree to refund the money, you can file the dispute on PayPal’s customer service and wait for the refund. In that case, PayPal will make a refund to your account without needing the seller in the dispute process. However, if the seller agrees to refund you, they can make the process simple make a full or partial refund from the transaction history.
Never pay as friends and family for goods
One of the biggest ways that fraud sellers take to scam a buyer is the payment system they ask for. If a seller asks you to send the payable money as a friend or family, you cannot get a refund if you get scammed. Sending money to your friends or family member is free on PayPal if you’re sending it within the USA.
Some people tend to save the fee amount and make a mistake of using friends and family features. If you do it, there is no way you can file a refund case after you get scammed on the purchase from the seller. However, if you get scammed with regular payment to the seller and your payment is refundable, PayPal will do it promptly.
Frequently asked questions
Here are the most frequently asked questions about getting a refund on PayPal after getting scammed that you must know about:
PayPal itself doesn’t keep track of your payment, and they don’t hunt you with the provided location. However, if you provide your location access to the browser, it may keep tracking you.
PayPal protects your account and the payments you’re making with your PayPal account. If you get scammed for the money that you’ve already paid with PayPal, you can file a refund to get it back.
PayPal doesn’t require the refund transaction fees, whether it’s a chargeback or a donation that you’re refunding. However, PayPal won’t give the fees back that originally was in the transaction.
However, as PayPal has such a large number of users for both customers and sellers online, frauds are in pursuit! Countless people get scammed with different agendas every day on PayPal. Although PayPal doesn’t have anything to do with the scams and frauds with their security system, people still get scammed their transactions.
If you’re a buyer and got scammed with products or services that you paid for, PayPal tries to give the money back. You must know how does PayPal refund money if scammed after buying something and know when you’re eligible to get a refund.