Payoneer is certainly a great payment service, but you can have all the reasons to delete your account with them. Maybe you’ve found a better alternative, not enjoying their service, or maybe just decided not to use Payoneer at all.
Whatever the reason is, you must know how to delete a Payoneer account, and I’m here to help you do it the right way. If you’re planning not to cause trouble while leaving the platform or lose money, this guide will help you through.
How to delete Payoneer account? You have to withdraw all the money in the account and access the account settings in the support center. After that, use the “contact us” button to file an account closing appeal with your message in it. Payoneer will take 2-7 days to close your account.
What is a Payoneer Account
Payoneer is a global financial service provider that facilitates payments from one end to another. Founded in 2005, they operate in over 200 countries in 150 currencies as one of the most popular services in the industry.
With this much currency supported, Payoneer exchanges currency of choice of their customers. Being a Master card provider, Payoneer is doing great with cross currency conversion for international payments, including business payments.
With over 4 million active users worldwide, they can help you use it as the method of payment for your business. Plus, they have some impressive features like sending money for free, supporting the major marketplaces and e-commerce sites with a convenient payment service.
Google, Airbnb, Univera, Fiverr would be some of their biggest customers, making them a reliable payment processor.
Can I Have 2 Payoneer Accounts?
Payoneer doesn’t provide two accounts with the same identity and name. They require a range of information while you open your Payoneer account in the first place. All the information you’re providing are saved on their database, and you can never open another account with the same data.
However, if you delete your Payoneer account and want to use it again, you can retrieve that without opening a new account. On the flip side, if you need two accounts at the same time, there are Payoneer Account services available. You can get Payoneer accounts, verified under different names with US identities.
How Do I Remove a Funding Source From Payoneer?
You can disconnect or remove your current Payoneer funding (payee) source using the following procedure:
- First, you have to contact your mass payout company if they’re ready to have themselves removed as a funding source for your Payoneer account.
- After that, log into your Payoneer account, navigate to the account settings page and contact Payoneer customer care (for the fastest removal).
- The customer service will ask for some verification, and request you to tell them the reason why you’re removing it.
- You can also submit a request to Payoneer to get the funding source removed from your account.
- Once either of these processes is complete, you’ll get the Payoneer funding source removed within a short period.
How to Delete Payoneer Account [Step by Step Guide]
If you’re not going to use the Payoneer account anymore, removing it is easy. Here, we’ll discuss how to delete Payoneer account with a few simple clicks. Use the following procedures to get your Payoneer account removed quickly:
Caution: Before you remove your Payoneer account, you must withdraw all your money in the account if you have any funds. This is highly crucial because you won’t be able to retrieve the money once the account is removed. Payoneer also will give you such a message if you tend to remove your account.
Once you zero balanced your Payoneer account, here are the simple steps you’ll follow to delete your Payoneer account:
Step 1: Go to the Payoneer website and log into your account by putting in your login credentials.
Step 2: Once you’re in your Payoneer account dashboard, hover over the Help menu from the top menu bar.
Step 3: From there, you’ll select the Support center – Home menu that will take you to the help center main page.
Step 4: You’ll see many options on the next page. “My Payoneer Account” is the option you’re looking for. Click on it.
Step 5: Next up, navigate to the Close/Reopen Account option from the left menu bar, and clicking on it will give you a new interface.
Step 6: The new interface will have two different options. You can either choose to close your account, or reopen an account. You’d need the second account if you had a Payoneer account closed before.
Step 7: As you’re closing or deleting an existing Payoneer account, click on the first option and from the next page, click on the “Contact Us” button.
Step 8: Form this page, you’ll write a manual request message in the text field at the bottom. Leave the fields on the right and left, as they already come filled with your mail and a navigational description.
Step 9: You can write the reason you’re closing the account or simply ask them to close the account straight.
Step 10: Once everything’s done, click on the “Submit” button. Payoneer will take 2 to 7 business days for the deletion process and to remove your account.
As you can see, deleting your Payoneer account isn’t as difficult as it might seem to you. If you follow the 10 steps mentioned above, you can easily file a deletion for your Payoneer account in a few minutes.
Although it takes 2 to 7 days to complete the removal process, Payoneer will do remove the account for sure. Payoneer also offers an easy retrieval feature if you wish to use the account again in the future. For that, all you have to do is, log into your account using the same login credentials you had before. That will regain your account in no time.
If you wish to use two Payoneer accounts simultaneously, the option is there with US verified account providers at one click away!