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PayPal is the most popular online finance management system with hundreds of millions of active customers. Using PayPal for any sort of monetary transaction solution can be a great option online. PayPal also comes in handy to make personal payments, making invoices, and sending money. If you send money to a personal PayPal account, you have to put in the email associated with that account. 

Sent PayPal to the wrong email

If you end up putting the email address wrong and sending your money to the account, that can be a disaster. PayPal has thought it through and has some pretty good solutions to the problem. In this article, I will get you through some solutions you can try if you’ve done something like that. Stick to the article if you’ve Sent PayPal to wrong email address and need to withdraw it back to your account. 

How to claim the money sent to a wrong PayPal

If you’ve sent PayPal to wrong email address, the problem may look like a disaster. However, if you can take the right steps on time, that’ll save your money and help you take it back. Follow these facilities PayPal has to offer and the processes you take into account: 

Check if the cancel button is active

If you’ve sent the PayPal money to a wrong email address and this is happening, it’s the best way to withdraw it. If the amount is showing to be unclaimed, and the cancel button is still active, all you have to do is cancel it. You can click on eh cancel the transaction, or the other person can do it as well. In this case, PayPal won’t register the email address on the system as the recipient of the money. 

If the cancel link isn’t active

If you find that the amount is still unclaimed and the cancel link is also not active or visible, wait for the money. The unclaimed link suggests that the email address isn’t a valid one that has PayPal registration or not active for the least. If the amount remains unclaimed for 30 days, PayPal will return the money to your account after that. 

Register it yourself

If you find out that the email address you’ve entered is a wrong one and it’s available for you to sign up, do that. You can register that email address as a new address and register it with your account. In that case, you’re sending your money to yourself, which you’re getting yourself as well. PayPal allows you to add up to 8 email addresses to your account to accept payment, and that can be one. The email address will receive an email to associate the mail to a PayPal account and claim the money. So, it’s an easy process if the address doesn’t exist yet, you can own it and associate it with your PayPal account. 

How to cancel the payment

To cancel the sent transaction, log in to the PayPal account, and go to the “History” feature on the top. You will see the history of the transaction you’ve just made, and there is an “Order status/Action” menu. There should be a cancel button under the menu to cancel the payment you made. Click “Cancel Payment”, the transaction will reverse the process and cancel the payment. 

How to request a refund

If you see that the payment is successful already and it shows the completed status, request a refund. Go to the “History” menu again from the top of the page and click on the “Details” option. You’ll find it next to the transaction you’ve made accidently and want to refund. Go to the Contact details of that account, and ask him to refund the amount back to your account. If the account holder denies, you can file a dispute to PayPal, which PayPal will do within the next 45 days. 

How to send money to the right account

Sending money to the right PayPal account has a straightforward process to go through. Follow this process mentioned below to send your money to a PayPal account with an email or phone number: 

  • Log in to your PayPal account and navigate to the “Transfers” menu to start with sending money.
  • Click on the Send & Request Button you will find at the top of the “Transfers” page you’re in.
  • Select a suitable option from the three you have there and enter the phone number. 
  • Instead of the phone number, you can use the recipient’s email address as well for the transaction.
  • Now you will have the field to enter the transfer amount you want to send, but the amount in. 
  • Click on the “Continue” Button, then review all the info, especially the email, and send the money. 


Here are the most frequently asked questions about PayPal that you should know about for your security: 

How do I report a PayPal scammer?

If you get a scam email, you have to forward the whole email to spoof@paypal.com. 

What happens to the seller PayPal dispute?

In this case, PayPal will ask the seller to respond in 10 days, or it will close on the buyer’s favor. 

Will PayPal refund me if I get scammed?

Yes, it has an easy process of reporting the dispute to PayPal using the dashboard. 

What bank does PayPal use for issuing cards?

PayPal uses the Bancorp Bank for issuing debit and credit cards with MasterCard. 

How long does a PayPal dispute last?

After opening a dispute, PayPal will give the seller and the buyer of 20 days for a resolution. 

Final words

Getting payment with PayPal is the most convenient option as PayPal has the widest range of acceptance around the web. Most of the online marketplaces, eCommerce sites, and service provider sites accept PayPal as the payment method.

No matter if you’re doing large scale funding, making business payments, or doing small personal transactions, PayPal has your back. The real headache comes out when you Sent PayPal to wrong email address, it can be a disaster if you cannot take it back. However, with the solutions I’ve mentioned above, I hope you can take a deep breath and take the money back to your account.

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